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Wagento: Magento upgrade profile

Wagento is a US B2B commerce agency whose published upgrade record is strongest on ERP integration; this profile shows what its site and Clutch say about upgrades, support and pricing.

Rank on this site3 of 8 (see the ranking)
HeadquartersMcLean, Virginia, United States
Founded2012
Size as stated50 to 249 on Clutch; 40+ certified developers on its site
Websitewagento.com
Adobe tierAdobe Solution Partner, as stated on its homepage (wagento.com)
Hyvä tierListed under Our Partners in its site navigation, no tier stated (wagento.com)
Best forChoose Wagento when the upgrade risk sits in an ERP interface, on the evidence of its Lapp Tannehill write-up, which names Epicor Prelude, the integrator used and 100% uptime through the cutover.
Not forNot for a buyer who needs a response time by severity or a version-numbered upgrade case; Wagento's support and upgrade pages publish neither.
Pricing as stated$100 to $149 an hour with a $10,000 minimum project on Clutch. Its upgrade page states a Budget Guarantee Deal, under which the price quoted upfront is the final price.

What the published record shows

Wagento's Clutch profile lists McLean, Virginia, as its headquarters, 2012 as its founding year, 50 to 249 employees, a $10,000 minimum project, a $100 to $149 hourly band and a 4.8 rating from 3 reviews. Its about page lists three offices, in McLean, St. Louis Park in Minnesota and Des Moines in Iowa, states 40+ certified developers and 14+ years in business, and names J.P. Singh as founder and CEO. Its homepage calls it an Adobe Solution Partner and lists Adobe Commerce, Magento Open Source, BigCommerce, Shopify Plus and Shopware among the platforms it works on; Hyvä appears under Our Partners in the site navigation with no tier.

The Lapp Tannehill case study is its strongest upgrade-adjacent evidence. It describes an Adobe Commerce store for a Minnesota wire and cable distributor integrated with Epicor Prelude, a distribution ERP, through a third-party integrator, with company and customer data synchronized, customer-specific pricing shown through an Aheadworks B2B module, and quote requests and orders flowing to the ERP. It reports 300+ B2B customer company accounts created through the integration, 100% uptime maintained during the data sync and ERP cutover, and a 10-month engagement. No Adobe Commerce version is named.

Its Magento upgrade service page states that the service covers both Magento Open Source and Adobe Commerce and that Magento 2.4.6 security support ends 11 August 2026. It lists the work as updating core files, applying security patches, updating PHP compatibility, testing extensions and integrations, database upgrade and migration, frontend and theme compatibility, and performance work. It gives the timeline as anywhere from a few days to a few weeks depending on the store, and offers a Budget Guarantee Deal under which the price quoted upfront is the final price. The page carries testimonials from Hyde Park Jewelers, SERRV International and Bus Depot.

Its support and maintenance page states 24x7 store monitoring, security and patch management with timely installation of Adobe Commerce security patches, emergency support with priority handling, and monthly reporting. It does not state a response time, a severity scale, a patch window, a plan price or whether version upgrades are included, which is where Wagento loses points against Vendic and Elgentos on the patching criterion.

To use this entry, shortlist Wagento when the ERP connector is the part of the upgrade that keeps you awake, ask for the Lapp Tannehill contact as a reference, and ask for the Budget Guarantee terms in writing along with the extension audit that the quote rests on.

Evidence used for this profile

  • Lapp Tannehill: Adobe Commerce integrated with Epicor Prelude ERP through a third-party integrator; 300+ B2B company accounts created via the integration; 100% uptime through the ERP cutover; 10-month engagement wagento.com case study
  • Upgrade service page: covers both Magento Open Source and Adobe Commerce; Magento 2.4.6 security support ends 11 August 2026; a few days to a few weeks; Budget Guarantee Deal wagento.com
  • Support page: 24x7 monitoring and timely installation of Adobe Commerce security patches; no response time or patch window stated wagento.com
  • About page: 40+ certified developers; offices in McLean, St. Louis Park and Des Moines; Hyvä listed under Our Partners in the site navigation wagento.com
  • Clutch: McLean, Virginia; founded 2012; 50 to 249 employees; $100 to $149 an hour; $10,000 minimum; 4.8 from 3 reviews Clutch

Questions people ask about Wagento

Does Wagento upgrade Magento Open Source stores?
Yes, according to its Magento upgrade service page, which states that the service covers both Magento Open Source and Adobe Commerce. The same page states that Magento 2.4.6 security support ends 11 August 2026. It does not publish what it runs on an Open Source store in place of Adobe's Upgrade Compatibility Tool, so ask on the first call.
What does Wagento's Budget Guarantee Deal mean for an upgrade?
Its upgrade page states that the price quoted upfront is the final price, with no surprise charges or last-minute add-ons. The page publishes no figures, and the quote follows scoping, so the guarantee fixes the number after the audit rather than before it. Clutch lists a $100 to $149 hourly band and a $10,000 minimum project.
Is Wagento a good fit for a B2B store with an Epicor ERP?
On published evidence it is the best fit on this page. Its Lapp Tannehill case study names Epicor Prelude, a third-party integrator, 300+ B2B company accounts created through the integration and 100% uptime through the cutover. That is one project on Adobe Commerce with no version number, so ask whether the same team is available and what the upgrade path was.
Does Wagento publish a response time for support?
No. Its support and maintenance page states 24x7 monitoring, timely installation of Adobe Commerce security patches and priority handling for emergencies, without a response time, a severity scale, a patch window or a plan price. Vendic publishes 60 minutes during 07:00 to 23:00 and scandiweb a 24-hour first response, so ask Wagento for the term in writing.

Wagento did not contribute to or review this profile. Corrections: editorial policy.