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Vendic: Magento upgrade profile

Vendic is a Dutch Magento 2 and Hyvä agency whose published record is strongest on taking over stores from other agencies and on response terms; this profile shows what its own pages and hyva.io say.

Rank on this site4 of 8 (see the ranking)
HeadquartersDeventer, Netherlands
Founded2013
Size as stated20+ Magento specialists on its site
Websitevendic.nl
Hyvä tierPlatinum Partner (hyva.io)
Mage-OSMage-OS partner, as stated on its site (vendic.nl)
Best forChoose Vendic when the team that built the store is gone and the shop is Magento 2 with Dutch-speaking owners, on the evidence of its takeover page, which publishes a code review, a parallel setup, a 5-minute DNS switch and an average of 3 weeks to a stable live shop.
Not forNot for a store on anything other than Magento 2; its about page states it works on Magento only, with a 100% Magento 2 focus, and its published process is in Dutch.
Pricing as statedA senior code review its takeover page prices at 480 euros, free at the time of reading. Vendic Protect and Vendic Pulse run on a fixed monthly fee set at intake, with no figure published. Not listed on Clutch.

What the published record shows

Vendic B.V. is registered at Keulenstraat 7 in Deventer, Netherlands, according to the general terms on its own site, and its about page states that it has worked on Magento since 2013 with a team of 20+ Magento specialists. The same page states that it works on Magento only, with a 100% Magento 2 focus and no WordPress, no Shopware and no strategy consulting, and lists Hyvä Platinum, Mage-OS, Mollie and RUMvision Gold partnerships. hyva.io confirms the Platinum tier, and Vendic's site describes itself as the first Hyvä Platinum Partner worldwide. It is not listed on Clutch.

The takeover service is the reason for its rank. Its takeover page describes a senior code review that identifies risks in the codebase, priced at 480 euros and free at the time of reading; contact with the current provider for context; a parallel setup of new infrastructure beside the live shop; a go-live by DNS switch it puts at about five minutes; and a maintenance rhythm afterward under its Vendic Pulse package with a preset monthly budget. It states a 1 to 2 week monitoring window after launch with rollback temporarily available, and an average of 3 weeks to a stable live shop. Its about page states 25+ takeovers in two years and 30+ Hyvä projects in production. The takeover page carries a Topa Verpakkingen testimonial about the switch and a Luxury For Princess note about a takeover that moved the store to Hyvä in six weeks.

Its Vendic Protect page publishes the tightest support terms on this site. It states availability from 07:00 to 23:00 seven days a week including holidays, a response within 60 minutes, monthly Magento security patches live within 48 hours, patches for module and package vulnerabilities within the same window, bot attack response included, and automatic service credits if a deadline is missed. It excludes routine version updates, annual Magento and PHP upgrades, infrastructure attacks that fall under the hosting agreement, and standby overnight between 23:00 and 07:00 in the morning. The fee is fixed monthly and set at intake; no figure is published.

Vendic also publishes a page on moving from Adobe Commerce to Magento Open Source, with a four-phase process of impact analysis, alternatives and scope per feature, decoupling and testing on staging, and a go-live timed to the license end date. It names Topa Verpakkingen as a store now at zero license cost per year. What its pages do not show is a version-to-version upgrade case with numbers, an hourly rate, or an English-language version of the takeover or Protect pages; the pages read for this profile are in Dutch.

To use this entry, shortlist Vendic for a Dutch Magento 2 store whose agency has gone, ask for the code review output before the parallel setup starts, and get the annual upgrade quoted alongside the Protect fee so the two are read together.

Evidence used for this profile

  • Takeover page: senior code review at 480 euros; parallel setup; DNS switch of about 5 minutes; 1 to 2 week monitoring with rollback available; average 3 weeks to stable; clients Topa Verpakkingen and Luxury For Princess vendic.nl
  • Vendic Protect: response within 60 minutes from 07:00 to 23:00, seven days a week; monthly security patches live within 48 hours; service credits if missed; annual Magento and PHP upgrades excluded vendic.nl
  • About page: since 2013; 20+ Magento specialists; Magento only, 100% Magento 2 focus; 25+ takeovers in 2 years; 30+ Hyvä projects in production vendic.nl
  • Adobe Commerce to Magento Open Source page: four-phase process; Topa Verpakkingen at zero license cost per year vendic.nl
  • Hyvä Platinum Partner listing hyva.io

Questions people ask about Vendic

Is Vendic a good fit for an Adobe Commerce Cloud store?
Not on its own statements. Its about page says it works on Magento only, with a 100% Magento 2 focus, and its site publishes a page on moving stores off Adobe Commerce to Open Source rather than one on upgrading Adobe Commerce Cloud. A Cloud merchant who wants to stay on the license should look at scandiweb or Wagento, both of which state Adobe Commerce coverage.
What does Vendic Protect promise, and what does it leave out?
Its Protect page states a response within 60 minutes from 07:00 to 23:00 seven days a week, monthly security patches live within 48 hours and service credits if a deadline is missed. It leaves out annual Magento and PHP upgrades, which are quoted separately, standby between 23:00 and 07:00, and infrastructure attacks, which fall under hosting. The fee is fixed and set at intake.
How long does a Vendic takeover take?
Its takeover page gives 3 weeks as the average time to a stable live shop, after a senior code review, contact with the current provider, a parallel setup and a DNS switch it puts at about five minutes. A 1 to 2 week monitoring window with rollback follows. Those are averages Vendic publishes, not a commitment for a given store.
Where is Vendic based?
Deventer, Netherlands. Its general terms, published on its own site, register Vendic B.V. at Keulenstraat 7 in Deventer under chamber of commerce number 71547169. Its about page states the company has worked on Magento since 2013 with 20+ specialists. It has no Clutch profile, so the terms document and hyva.io are the sources on this page.

Vendic did not contribute to or review this profile. Corrections: editorial policy.